Terms & Conditions
Scope of Application
1.1: The Terms & Conditions apply to all activities of Umoyah.
1.2: By participating in any activity of Umoyah, you agree to the applicability of these Terms and Conditions.
1.3: Umoyah may from time to time amend these Terms and Conditions. The most recent version will always be applicable and is available on the website. Any changes will be communicated in advance via email.Payment & Price Changes
2.1: All activities of Umoyah must be paid for in advance. Payments can be made by PIN, credit card (Visa, MasterCard), iDEAL, or PayPal. Umoyah does not accept cash payments.
2.2: Umoyah reserves the right to change prices. Any price changes will be communicated in advance on the website and/or via email. The current applicable rates will always be listed on the website.Bookings & Cancellation
3.1: You may book activities online up to 7 days in advance. All reservations must be made online, and cannot be made over the phone or at the reception. If booking online is not longer possible, you may call to inform about availability of the activity.
3.2: Your booking is valid until 5 minutes before the activity beings. If you haven't arrived by then, your spot may be given to another person.
3.3: Individual/private activities may be cancelled if you are more than 10 minutes late, as the quality and benefits of the activity can no longer be guaranteed.
3.4: You may cancel your booking up to 24 hours before the activity starts. If you cancel within 24 hours before the activity starts, the full activity fee will be charged. However, this policy does not apply to workshops, courses, and retreats, which are subject to different cancellation terms as outlined below:3.4.1: Workshop participation may only be cancelled in writing, via email. Cancellations made at least 1 month before the workshop are fully refunded. Cancellations made between 1 month and 2 weeks before the workshop will be partially refunded (€25 handling fee will be deducted from the refund). Cancellations made within 2 weeks before the workshop will not be refunded.
3.4.2: Course/retreat participation may only be cancelled in writing, via email. Cancellations made at least 2 months before the course/retreat starts are fully refunded. Cancellations between 2 months and 1 month before the course/retreat starts will incure a 50% charge. Cancellations made within 1 month of the retreat will not be refunded.
3.4.3: Umoyah reserves the right to cancel workshops/courses/retreats if there are insufficient participants. In this case, the registration fee already paid by the participants will be refunded immediately.3.5: Umoyah reserves the right to cancel or reschedule any activity in the event of force majeure without refunding any of the activity fees.
Schedule
4.1: The current schedule can be found on the website. Umoyah reserves the right to change the schedule at any time. If possible, any changes will be announced in advance via the website or email.
4.2: Umoyah reserves the right to close on public holidays or other designated days.Liability
5.1: Umoyah accepts no liability for physical injury, loss, or damage during or after participation in activities or from leaving personal belongings on the premises.
5.2: Umoyah strives to only provide correct information on its website, but accepts no liability for any inaccuracies.
5.3: Although we work with certified professionals, there is still a risk of injury. By participating in any activity of Umoyah, you acknowledge and accept this risk. We recommend the following precautions to minimise injury risk:Always consult your doctor before participating in any activity of Umoyah, especially if you are unsure about your health or if you are pregnant.
Always inform your teacher/instructor of any injuries or physical conditions before the activity starts.
Follow the instructions of your teacher/instructor carefully.
Respect your body's limitations and avoid painful exercises.
Ask questions when you are unsure about any of the exercises.
Avoid inverted poses during menstruation.
Personal Data
6.1: Umoyah collects your personal data for administrative (e.g. processing payments) and information purposes. Umoyah handles your personal data with care and incompliance with the Dutch Data Protection Act.
6.2: If you prefer not to receive communications from us, you can opt-out by emailing info@umoyah.com. Please note that opting out may limit your access to certain activities.
6.3: Umoyah never shares your personal data with third parties without your prior written consent.Copyright
7.1: All materials created and provided by Umoyah (e.g., texts, images, presentations, flyers, books) are protected by copyright and may not be copied or used without permission.
7.2: All digital materials created and provided by Umoyah (e.g. videos, digital products, apps) are protected by copyright and may not be copied or used without permission.
7.3: You may use the materials for personal study but are not allowed to sell or distribute them under a different name or brand.Governing Law & Dispute Settlement
8.1: The Terms and Conditions are exclusively governed by Dutch law.
8.2: Any disputes arising in connection with these Terms and Conditions are settled by a competent court in Amsterdam or any Dutch higher court.Code of Conduct
9.1: You are expected to adhere to Umoyah's code of conduct at all times:
Please make sure you attend to your personal hygiene before participating in any activity. Avoid wearing perfumes, aromatherapy oils, or scented products.
Wear clean, comfortable, and easy to move in clothes. Shoes are not permitted in the studios.
It is advised to not eat at least 2 hours before any activity.
Yoga mats are provided by Umoyah. Please clean and store the mat after use.
To maintain a peaceful environment, please refrain from talking in the studio shortly before, during, and right after any activity.
Respect the physical and mental integrity of fellow participants. Sexual or suggestive behaviour will not be tolarated.
9.2: Umoyah reserves the right to deny access to participants who violate these rules.